Privacy Policy

1. Information We Collect

We may collect the following types of personal information from you:

a. Information You Provide:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment providers)

b. Information Collected Automatically:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (e.g., pages visited, time spent on the site)

c. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. For more details, see our Cookie Policy.

2. How We Use Your Information

We use your personal data to:

  • Provide and deliver products or services

  • Process transactions and send order confirmations

  • Respond to inquiries or customer support requests

  • Send promotional and marketing communications (only with your consent)

  • Improve and personalize your browsing experience

  • Analyze website performance and optimize our services

3. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following scenarios:

  • With Trusted Service Providers: For payment processing, email marketing, hosting, and analytics.

  • As Required by Law: If disclosure is necessary to comply with legal obligations or protect our rights.

  • In Case of Business Transfers: If Louise Xin undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Portability: Request a copy of the information we hold about you.

  • Rectification: Correct any inaccurate or incomplete information.

  • Deletion: Request the deletion of your data under certain circumstances.

  • Restriction: Limit the processing of your data.

  • Objection: Opt-out of direct marketing or withdraw consent where provided.

  • Lodging Complaints: File a complaint with a relevant data protection authority.

To exercise your rights, please contact us at [your email address].

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may include links to third-party websites or services. This Privacy Policy does not apply to these external sites, and we encourage you to review their privacy practices.

8. Children's Privacy

Louisexin.com is not intended for children under the age of 13, and we do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

customservice@louisexin.com